{"id":1913,"date":"2026-08-18T18:19:58","date_gmt":"2026-08-18T18:19:58","guid":{"rendered":"https:\/\/staging.retesim.com\/?page_id=1913"},"modified":"2026-09-04T19:43:45","modified_gmt":"2026-09-04T17:43:45","slug":"installation-guide","status":"publish","type":"page","link":"https:\/\/retesim.com\/sr\/installation-guide\/","title":{"rendered":"Uputstvo za instalaciju"},"content":{"rendered":"<style>\n.retesim-install,.retesim-install *{box-sizing:border-box}\n.retesim-install{--indigo:#4338ca;--indigo-dark:#312e81;--blue:#2563eb;--accent:#7c3aed;--ink:#0f172a;--muted:#64748b;--line:#dbe4f0;--soft:#f4f7fc;--white:#fff;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;color:var(--ink);width:100vw;margin-left:calc(50% - 50vw);overflow:hidden;background:#fff}\n.retesim-install h1,.retesim-install h2,.retesim-install h3,.retesim-install p{margin-top:0}\n.retesim-install a{text-decoration:none}\n.ri-container{width:min(1120px,calc(100% - 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rgba(49,46,129,.22)}\n.ri-final-box:before{content:\"\";position:absolute;width:270px;height:270px;border-radius:50%;right:-100px;top:-140px;background:rgba(255,255,255,.1)}\n.ri-final h2{position:relative;font-size:clamp(31px,4vw,44px);line-height:1.15;letter-spacing:-.035em;margin-bottom:24px}.ri-final .ri-btn{position:relative}\n@media(max-width:950px){\n .ri-hero-grid{grid-template-columns:1fr .72fr;gap:35px}.ri-details,.ri-before,.ri-after{grid-template-columns:1fr}\n .ri-trouble-grid{grid-template-columns:1fr}.ri-help{grid-template-columns:auto 1fr}.ri-actions{grid-column:2}\n}\n@media(max-width:700px){\n .ri-container{width:min(100% - 28px,1120px)}.ri-hero{padding:58px 0 48px}.ri-hero-grid{grid-template-columns:1fr;text-align:center}\n .ri-hero h1{font-size:41px}.ri-hero p{font-size:17px}.ri-visual{min-height:315px}.ri-orbit{width:290px;height:290px}.ri-phone{width:168px;height:294px}\n .ri-section{padding:54px 0}.ri-section-head{margin-bottom:30px}.ri-title{font-size:32px}\n .ri-before{padding:28px 22px;border-radius:22px}.ri-prep-list,.ri-android-grid,.ri-methods{grid-template-columns:1fr}\n .ri-platform,.ri-method{padding:24px;border-radius:20px}.ri-platform-head{align-items:flex-start}.ri-platform h3{font-size:24px}\n .ri-email{padding:22px}.ri-detail-row{grid-template-columns:1fr;gap:4px}.ri-after{gap:28px}\n .ri-help{grid-template-columns:1fr;padding:28px 22px;border-radius:22px}.ri-help-icon{width:54px;height:54px}.ri-actions{grid-column:auto;display:grid;grid-template-columns:1fr;width:100%}\n .ri-actions .ri-btn{width:100%}.ri-final{padding:18px 0 60px}.ri-final-box{padding:46px 22px;border-radius:24px}.ri-final .ri-btn{width:100%}\n}\n<\/style>\n\n<main class=\"retesim-install\">\n <section class=\"ri-hero\">\n  <div class=\"ri-container ri-hero-grid\">\n   <div><span class=\"ri-kicker\">Kratko uputstvo za pode\u0161avanje<\/span><h1>Kako da instalirate eSIM<\/h1><p>Pratite ove jednostavne korake i pripremite eSIM za putovanje.<\/p><\/div>\n   <div class=\"ri-visual\" aria-label=\"Telefon skenira QR kod za eSIM\"><div class=\"ri-orbit\"><\/div><div class=\"ri-phone\"><div class=\"ri-screen\"><div class=\"ri-qr\"><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><i><\/i><\/div><strong>Skenirajte i instalirajte<\/strong><span>Podatke za eSIM dobijate imejlom<\/span><\/div><\/div><\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section\">\n  <div class=\"ri-container\">\n   <div class=\"ri-before\">\n    <div><span class=\"ri-eyebrow\">Pre nego \u0161to po\u010dnete<\/span><h2>Pripremite telefon za instalaciju<\/h2><p>Nekoliko kratkih provera spre\u010dava ve\u0107inu problema pri instalaciji.<\/p><a class=\"ri-btn\" href=\"https:\/\/retesim.com\/sr\/compatible-devices\/\">Proverite kompatibilne ure\u0111aje<\/a><\/div>\n    <div class=\"ri-prep-list\">\n     <div class=\"ri-prep\"><span class=\"ri-check\">\u2713<\/span><span>Proverite da li va\u0161 ta\u010dan model ure\u0111aja podr\u017eava eSIM.<\/span><\/div>\n     <div class=\"ri-prep\"><span class=\"ri-check\">\u2713<\/span><span>Proverite da li je ure\u0111aj otklju\u010dan za sve mre\u017ee.<\/span><\/div>\n     <div class=\"ri-prep\"><span class=\"ri-check\">\u2713<\/span><span>Tokom instalacije budite povezani na stabilan internet ili Wi-Fi.<\/span><\/div>\n     <div class=\"ri-prep\"><span class=\"ri-check\">\u2713<\/span><span>Sa\u010duvajte imejl i podatke za eSIM koje ste dobili posle kupovine.<\/span><\/div>\n    <\/div>\n   <\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section ri-soft\">\n  <div class=\"ri-container ri-details\">\n   <div class=\"ri-email\">\n    <div class=\"ri-email-top\"><span class=\"ri-mail-icon\">\u2709<\/span><div><strong>Podaci za va\u0161 eSIM<\/strong><span>\u0160aljemo ih kada zavr\u0161ena porud\u017ebina bude uspe\u0161no obra\u0111ena<\/span><\/div><\/div>\n    <div class=\"ri-detail-row\"><strong>ICCID<\/strong><span>Jedinstveni identifikacioni broj va\u0161eg eSIM-a.<\/span><\/div>\n    <div class=\"ri-detail-row\"><strong>LPA kod<\/strong><span class=\"ri-code\">Podaci za ru\u010dnu instalaciju koje dobijate uz eSIM<\/span><\/div>\n    <div class=\"ri-detail-row\"><strong>QR kod<\/strong><span>Slika za skeniranje napravljena na osnovu dobijenog LPA koda.<\/span><\/div>\n    <div class=\"ri-detail-row\"><strong>Detalji paketa<\/strong><span>Ako su dostupni za va\u0161 eSIM, mogu se prikazati i va\u017eenje paketa i preostala koli\u010dina podataka.<\/span><\/div>\n   <\/div>\n   <div>\n    <span class=\"ri-eyebrow\">Gde su podaci za eSIM<\/span>\n    <h2 class=\"ri-title\">Proverite imejl koji ste dobili posle porud\u017ebine<\/h2>\n    <p class=\"ri-subtitle\">Kada porud\u017ebina bude uspe\u0161no obra\u0111ena, dobi\u0107ete imejl sa svim podacima potrebnim za instalaciju eSIM-a. Neka vam taj imejl bude pri ruci tokom pode\u0161avanja.<\/p>\n    <div class=\"ri-note\"><strong>Dodatni detalji paketa:<\/strong> Imejl mo\u017ee sadr\u017eati i dodatne informacije o va\u0161em eSIM-u. Pratite uputstvo iz imejla i javite nam se ako vam ne\u0161to nije jasno.<\/div>\n   <\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section\">\n  <div class=\"ri-container\">\n   <div class=\"ri-section-head\"><span class=\"ri-eyebrow\">Apple ure\u0111aji<\/span><h2 class=\"ri-title\">Instalacija na iPhone-u<\/h2><p class=\"ri-subtitle\">Nazivi u menijima mogu se malo razlikovati u zavisnosti od verzije iOS-a i regiona.<\/p><\/div>\n   <article class=\"ri-platform\">\n    <div class=\"ri-platform-head\"><div class=\"ri-platform-icon\">A<\/div><div><h3>Instalacija pomo\u0107u QR koda<\/h3><p>Prema aktuelnom Apple uputstvu za pode\u0161avanje eSIM-a.<\/p><\/div><\/div>\n    <div class=\"ri-steps\">\n     <div class=\"ri-step\">Otvorite Pode\u0161avanja (Settings) i izaberite Mobilni podaci (Cellular \/ Mobile Data).<\/div>\n     <div class=\"ri-step\">Dodirnite Dodaj eSIM (Add eSIM) ili Podesi mobilnu mre\u017eu (Set Up Cellular), pa izaberite Koristi QR kod (Use QR Code).<\/div>\n     <div class=\"ri-step\">Otvorite QR kod iz imejla na drugom ekranu i namestite ga unutar okvira za skeniranje.<\/div>\n     <div class=\"ri-step\">Kada telefon prepozna paket, dodirnite Nastavi (Continue) i pratite korake na ekranu.<\/div>\n     <div class=\"ri-step\">Dajte novom eSIM-u jasan naziv da biste ga kasnije lako prepoznali.<\/div>\n    <\/div>\n    <a class=\"ri-official\" href=\"https:\/\/support.apple.com\/en-us\/118669\" target=\"_blank\" rel=\"noopener\">Zvani\u010dno Apple uputstvo \u2197<\/a>\n   <\/article>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section ri-soft\">\n  <div class=\"ri-container\">\n   <div class=\"ri-section-head\"><span class=\"ri-eyebrow\">Android ure\u0111aji<\/span><h2 class=\"ri-title\">Samsung Galaxy i Google Pixel<\/h2><p class=\"ri-subtitle\">Nazivi menija na Android telefonima razlikuju se po modelu, regionu i verziji softvera. Izaberite opciju koja najvi\u0161e odgovara onome \u0161to vidite na svom telefonu.<\/p><\/div>\n   <div class=\"ri-android-grid\">\n    <article class=\"ri-platform\">\n     <div class=\"ri-platform-head\"><div class=\"ri-platform-icon\">S<\/div><div><h3>Samsung Galaxy<\/h3><p>Uobi\u010dajena putanja na Galaxy telefonima<\/p><\/div><\/div>\n     <div class=\"ri-steps\">\n      <div class=\"ri-step\">Otvorite Pode\u0161avanja \u2192 Veze \u2192 Menad\u017eer SIM kartica (Settings \u2192 Connections \u2192 SIM manager).<\/div>\n      <div class=\"ri-step\">Dodirnite Dodaj eSIM (Add eSIM), pa izaberite opciju za skeniranje QR koda.<\/div>\n      <div class=\"ri-step\">Skenirajte QR kod iz imejla i pratite korake za preuzimanje i pode\u0161avanje na ekranu.<\/div>\n      <div class=\"ri-step\">Dajte eSIM-u naziv da biste ga lako izabrali tokom putovanja.<\/div>\n     <\/div>\n     <a class=\"ri-official\" href=\"https:\/\/www.samsung.com\/ph\/support\/mobile-devices\/galaxy-esim-and-supported-network-carriers\/\" target=\"_blank\" rel=\"noopener\">Zvani\u010dno Samsung uputstvo \u2197<\/a>\n    <\/article>\n    <article class=\"ri-platform\">\n     <div class=\"ri-platform-head\"><div class=\"ri-platform-icon\">G<\/div><div><h3>Google Pixel<\/h3><p>Uobi\u010dajena putanja na Pixel telefonima<\/p><\/div><\/div>\n     <div class=\"ri-steps\">\n      <div class=\"ri-step\">Otvorite Pode\u0161avanja \u2192 Mre\u017ea i internet \u2192 SIM kartice (Settings \u2192 Network &amp; internet \u2192 SIMs).<\/div>\n      <div class=\"ri-step\">Dodirnite Dodaj SIM (Add SIM), pa izaberite Podesi eSIM (Set up an eSIM).<\/div>\n      <div class=\"ri-step\">Izaberite ponu\u0111enu opciju sa QR kodom i skenirajte kod iz imejla.<\/div>\n      <div class=\"ri-step\">Pratite uputstva na telefonu da biste zavr\u0161ili pode\u0161avanje.<\/div>\n     <\/div>\n     <a class=\"ri-official\" href=\"https:\/\/support.google.com\/pixelphone\/answer\/16115470?hl=en\" target=\"_blank\" rel=\"noopener\">Zvani\u010dno Google uputstvo \u2197<\/a>\n    <\/article>\n   <\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section\">\n  <div class=\"ri-container\">\n   <div class=\"ri-section-head\"><span class=\"ri-eyebrow\">Na\u010dini instalacije<\/span><h2 class=\"ri-title\">QR kod i ru\u010dna instalacija<\/h2><p class=\"ri-subtitle\">Kad god mo\u017eete, koristite QR kod. Kod za ru\u010dnu instalaciju dr\u017eite pri ruci kao rezervnu opciju.<\/p><\/div>\n   <div class=\"ri-methods\">\n    <article class=\"ri-method\"><div class=\"ri-method-icon\">\u25a6<\/div><h3>Instalacija pomo\u0107u QR koda<\/h3><p>Na telefonu pokrenite dodavanje eSIM-a i skenirajte QR kod iz imejla o porud\u017ebini.<\/p><ol><li>Prika\u017eite QR kod na drugom ure\u0111aju ili ga od\u0161tampajte.<\/li><li>Ceo kod treba da bude vidljiv i dobro osvetljen.<\/li><li>Pratite uputstva za pode\u0161avanje na ekranu telefona.<\/li><\/ol><\/article>\n    <article class=\"ri-method\"><div class=\"ri-method-icon\">\u2328<\/div><h3>Koristite dobijeni LPA kod<\/h3><p>Imejl mo\u017ee sadr\u017eati i LPA kod za ru\u010dnu instalaciju.<\/p><ol><li>Ru\u010dni unos ili unos aktivacionog koda birajte samo ako va\u0161 ure\u0111aj nudi tu opciju.<\/li><li>Unesite LPA kod ta\u010dno onako kako je prikazan.<\/li><li>Ako telefon tra\u017ei posebna polja koja nisu navedena u imejlu, prekinite instalaciju i javite se podr\u0161ci.<\/li><\/ol><\/article>\n   <\/div>\n   <div class=\"ri-caution\"><strong>Va\u017eno:<\/strong> Ako telefon tra\u017ei posebna polja SM-DP+, Activation Code ili Confirmation Code koja nisu navedena u imejlu, nemojte naga\u0111ati niti deliti dobijeni kod na delove. Javite nam se za pomo\u0107.<\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section ri-soft\">\n  <div class=\"ri-container ri-after\">\n   <div>\n    <span class=\"ri-eyebrow\">Posle instalacije<\/span><h2 class=\"ri-title\">Izaberite novi eSIM za mobilne podatke<\/h2><p class=\"ri-subtitle\">Kada dodate eSIM, prona\u0111ite ga po nazivu i izaberite ga za mobilne podatke kada vam zatreba na putovanju.<\/p>\n    <div class=\"ri-after-list\">\n     <div class=\"ri-after-item\"><span class=\"ri-after-num\">01<\/span><span>Otvorite pode\u0161avanja za SIM kartice ili mobilnu mre\u017eu.<\/span><\/div>\n     <div class=\"ri-after-item\"><span class=\"ri-after-num\">02<\/span><span>Prona\u0111ite novi eSIM i dajte mu naziv po kom \u0107ete ga prepoznati.<\/span><\/div>\n     <div class=\"ri-after-item\"><span class=\"ri-after-num\">03<\/span><span>Kada je potrebno, izaberite ga kao liniju za mobilne podatke.<\/span><\/div>\n     <div class=\"ri-after-item\"><span class=\"ri-after-num\">04<\/span><span>Pratite posebna uputstva za paket koja ste dobili uz eSIM.<\/span><\/div>\n    <\/div>\n   <\/div>\n   <aside class=\"ri-verify\"><h3>Proverite detalje svog paketa<\/h3><p>Vreme aktivacije, pode\u0161avanja za roming podataka i pravila za ponovnu instalaciju razlikuju se od paketa do paketa. Pratite uputstvo koje ste dobili uz svoj eSIM ili se pre puta javite podr\u0161ci ako vam ne\u0161to nije jasno.<\/p><\/aside>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section\">\n  <div class=\"ri-container\">\n   <div class=\"ri-section-head\"><span class=\"ri-eyebrow\">Re\u0161avanje problema<\/span><h2 class=\"ri-title\">\u010cesti problemi pri instalaciji<\/h2><p class=\"ri-subtitle\">Ako problem zavisi od konkretnog paketa ili statusa eSIM-a, javite nam se pre nego \u0161to probate neproverena re\u0161enja.<\/p><\/div>\n   <div class=\"ri-trouble-grid\">\n    <article class=\"ri-trouble\"><div class=\"ri-trouble-icon\">\u25a6<\/div><h3>QR kod ne mo\u017ee da se skenira<\/h3><p>Prika\u017eite QR kod na drugom ekranu, pove\u0107ajte ga i poja\u010dajte osvetljenje, i neka ceo kod bude unutar okvira za skeniranje. Ako va\u0161 telefon nudi ru\u010dni unos, probajte sa dobijenim LPA kodom. Ako i dalje ne uspe, javite nam se.<\/p><\/article>\n    <article class=\"ri-trouble\"><div class=\"ri-trouble-icon\">?<\/div><h3>Ne vidim opciju za eSIM<\/h3><p>Ponovo proverite ta\u010dan model ure\u0111aja, regionalnu verziju i da li je telefon otklju\u010dan za sve mre\u017ee. Nazivi menija mogu se razlikovati. Ako opcija Dodaj eSIM ne postoji, obratite se proizvo\u0111a\u010du ili svom mobilnom operateru.<\/p><\/article>\n    <article class=\"ri-trouble\"><div class=\"ri-trouble-icon\">!<\/div><h3>eSIM je instaliran, ali nema veze<\/h3><p>Proverite da li je novi eSIM uklju\u010den i izabran za mobilne podatke, pa pratite uputstvo koje ste dobili uz paket. Za provere koje zavise od konkretnog eSIM-a ili destinacije, javite nam se.<\/p><\/article><article class=\"ri-trouble\"><div class=\"ri-trouble-icon\">\u27f3<\/div><h3>Nema veze odmah posle instalacije<\/h3><p>U pode\u0161avanjima mre\u017ee proverite da li je roming podataka uklju\u010den za va\u0161 Retesim eSIM. Ako se veza ne pojavi odmah posle instalacije, restartujte ure\u0111aj i poku\u0161ajte ponovo \u2014 to je op\u0161ti savet i nije potreban na svakom ure\u0111aju.<\/p><\/article>\n   <\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-section ri-soft\">\n  <div class=\"ri-container\">\n   <div class=\"ri-help\"><div class=\"ri-help-icon\">?<\/div><div><h2>Treba vam pomo\u0107 oko eSIM-a?<\/h2><p>Pogledajte \u010desta pitanja ili nam se javite ako instalacija ne ide kako treba.<\/p><\/div><div class=\"ri-actions\"><a class=\"ri-btn ri-btn-outline\" href=\"https:\/\/retesim.com\/sr\/faq\/\">\u010cesta pitanja<\/a><a class=\"ri-btn\" href=\"https:\/\/retesim.com\/sr\/contact\/\">Kontaktirajte nas<\/a><\/div><\/div>\n  <\/div>\n <\/section>\n\n <section class=\"ri-final\"><div class=\"ri-container\"><div class=\"ri-final-box\"><h2>Treba vam eSIM za slede\u0107e putovanje?<\/h2><a class=\"ri-btn ri-btn-light\" href=\"https:\/\/retesim.com\/sr\/yesim-grouped-products\/\">Pogledajte eSIM pakete<\/a><\/div><\/div><\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"<p>Quick setup guide How to install your eSIM Follow these simple steps to get your eSIM ready for your trip. Scan to installYour eSIM details arrive by email Before you start Prepare your phone for installation A few quick checks can prevent most installation problems. Check Compatible Devices \u2713Confirm that your exact device model supports [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1913","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages\/1913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/comments?post=1913"}],"version-history":[{"count":0,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages\/1913\/revisions"}],"wp:attachment":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/media?parent=1913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}