{"id":1917,"date":"2026-08-18T18:20:05","date_gmt":"2026-08-18T18:20:05","guid":{"rendered":"https:\/\/staging.retesim.com\/?page_id=1917"},"modified":"2026-08-19T17:41:14","modified_gmt":"2026-08-19T17:41:14","slug":"contact","status":"publish","type":"page","link":"https:\/\/retesim.com\/sr\/contact\/","title":{"rendered":"Kontakt"},"content":{"rendered":"\n<style>\n.retesim-contact{--indigo:#4338ca;--blue:#2563eb;--ink:#14213d;--muted:#5f6b85;--pale:#f4f7ff;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",sans-serif;color:var(--ink);overflow:hidden}\n.retesim-contact *{box-sizing:border-box}.rc-wrap{width:min(1120px,calc(100% - 40px));margin:auto}.rc-hero{padding:88px 0 64px;text-align:center;background:linear-gradient(135deg,#eef4ff 0%,#f5f3ff 52%,#fff 100%);border-radius:0 0 36px 36px}.rc-kicker{display:inline-flex;padding:8px 14px;border-radius:999px;background:#e0e7ff;color:#3730a3;font-size:.8rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.rc-hero h1{max-width:760px;margin:18px auto 16px;font-size:clamp(2.5rem,6vw,4.6rem);line-height:1.03;letter-spacing:-.045em}.rc-hero p{max-width:720px;margin:0 auto;color:var(--muted);font-size:1.12rem;line-height:1.75}.rc-section{padding:72px 0}.rc-head{text-align:center;max-width:680px;margin:0 auto 34px}.rc-head h2{font-size:clamp(1.8rem,4vw,2.7rem);margin:0 0 12px;letter-spacing:-.03em}.rc-head p,.rc-card p,.rc-note p{color:var(--muted);line-height:1.75}.rc-form-shell{width:min(820px,calc(100% - 40px));margin:48px auto;padding:34px;background:#fff;border:1px solid #e5eaf5;border-radius:24px;box-shadow:0 18px 55px rgba(45,55,100,.11)}.fluentform_wrapper_3{font-family:inherit!important}.fluentform_wrapper_3 .ff-el-group{margin-bottom:20px}.fluentform_wrapper_3 label{font-weight:700;color:var(--ink)}.fluentform_wrapper_3 .ff-el-form-control{min-height:50px;border:1px solid #d7deec!important;border-radius:12px!important;padding:12px 14px!important;box-shadow:none!important}.fluentform_wrapper_3 textarea.ff-el-form-control{min-height:150px}.fluentform_wrapper_3 .ff-btn-submit{min-height:52px;padding:0 24px!important;border:0!important;border-radius:12px!important;background:linear-gradient(135deg,#4338ca,#2563eb)!important;color:#fff!important;font-weight:800!important;box-shadow:0 10px 24px rgba(67,56,202,.24);cursor:pointer}.rc-pale{background:var(--pale)}.rc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.rc-card{padding:26px;background:#fff;border:1px solid #e5eaf5;border-radius:20px;box-shadow:0 10px 28px rgba(45,55,100,.07)}.rc-icon{width:46px;height:46px;display:grid;place-items:center;margin-bottom:18px;border-radius:14px;background:#e8edff;color:var(--indigo);font-size:1.3rem;font-weight:900}.rc-card h3{margin:0 0 8px;font-size:1.15rem}.rc-card a{color:var(--indigo);font-weight:800;text-decoration:none}.rc-card a:hover{text-decoration:underline}.rc-note{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-top:22px}.rc-note>div{padding:28px;border-radius:20px;background:#fff;border:1px solid #e5eaf5}.rc-note h3{margin:0 0 8px}.rc-cta{padding:68px 0;text-align:center;background:linear-gradient(135deg,#312e81,#2563eb);color:#fff}.rc-cta h2{margin:0 0 12px;font-size:clamp(2rem,4vw,3rem)}.rc-cta p{margin:0 auto 24px;max-width:620px;color:#dbeafe;line-height:1.7}.rc-btn{display:inline-flex;align-items:center;justify-content:center;min-height:52px;padding:0 24px;border-radius:13px;background:#fff;color:#312e81;font-weight:800;text-decoration:none;transition:.2s}.rc-btn:hover{transform:translateY(-2px);box-shadow:0 12px 28px rgba(0,0,0,.18)}\n@media(max-width:760px){.rc-wrap{width:min(100% - 28px,1120px)}.rc-hero{padding:62px 0 48px;border-radius:0 0 26px 26px}.rc-section{padding:52px 0}.rc-form-shell{width:calc(100% - 28px);margin:34px auto;padding:22px;border-radius:18px}.rc-grid,.rc-note{grid-template-columns:1fr}.rc-card,.rc-note>div{padding:22px}.rc-cta{padding:54px 14px}.fluentform_wrapper_3 .ff-btn-submit{width:100%}}\n<\/style>\n<div class=\"retesim-contact\">\n<section class=\"rc-hero\"><div class=\"rc-wrap\"><span class=\"rc-kicker\">Retesim Support<\/span><h1>How can we help?<\/h1><p>Contact Retesim if you have a question before purchasing or need assistance with an existing order or eSIM.<\/p><\/div><\/section>\n<section class=\"rc-section\"><div class=\"rc-head rc-wrap\"><h2>Send us a message<\/h2><p>Complete the form below and include as much relevant information as possible.<\/p><\/div><\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-group rc-form-shell has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Retesim Contact Form<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='1917' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"448f0b1f3a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/sr\/wp-json\/wp\/v2\/pages\/1917\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_names_first_name_' id='label_ff_3_names_first_name_' >Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_3_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Enter Your First Name\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' id='label_ff_3_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_input_text' id='label_ff_3_input_text' aria-label=\"Order number (optional)\">Order number (optional)<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"e.g. 1234\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_text_1' id='label_ff_3_input_text_1' aria-label=\"Subject\">Subject<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text_1\" class=\"ff-el-form-control\" placeholder=\"How can we help?\" data-name=\"input_text_1\" id=\"ff_3_input_text_1\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_description' id='label_ff_3_description' aria-label=\"Message\">Message<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_3_description\" name=\"description\" id=\"ff_3_description\" class=\"ff-el-form-control\" placeholder=\"Tell us how we can help.\" rows=\"6\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Terms and Conditions: I have read and agree to the Privacy Policy and consent to Retesim storing my submitted information so it can respond to my inquiry. Contains 1 link. Use tab navigation to review.' class='ff-el-form-check-label ff_tc_label' for=gdpr-agreement_06c4b3326349e56b50efd821928f5663><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"gdpr-agreement\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"gdpr-agreement\" id=\"gdpr-agreement_06c4b3326349e56b50efd821928f5663\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'>I have read and agree to the <a href=\"https:\/\/retesim.com\/privacy-policy\/\" rel=\"noopener\" target=\"_blank\">Privacy Policy<\/a> and consent to Retesim storing my submitted information so it can respond to my inquiry.<\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Send Message\">Send Message<\/button><\/div><\/fieldset><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"ajaxUrl\":\"https:\\\/\\\/retesim.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"input_text\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_text_1\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"gdpr-agreement\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n            \n<\/div>\n\n\n\n<div class=\"retesim-contact\">\n<section class=\"rc-section rc-pale\"><div class=\"rc-wrap\"><div class=\"rc-head\"><h2>Before contacting us<\/h2><p>These resources may answer your question right away.<\/p><\/div><div class=\"rc-grid\">\n<article class=\"rc-card\"><div class=\"rc-icon\">?<\/div><h3>Frequently asked questions<\/h3><p>Find concise answers about eSIMs, installation and common purchase questions.<\/p><a href=\"https:\/\/retesim.com\/faq\/\">View FAQ \u2192<\/a><\/article>\n<article class=\"rc-card\"><div class=\"rc-icon\">\u2193<\/div><h3>Installation Guide<\/h3><p>Follow the general steps for installing your eSIM on a compatible device.<\/p><a href=\"https:\/\/retesim.com\/installation-guide\/\">View guide \u2192<\/a><\/article>\n<article class=\"rc-card\"><div class=\"rc-icon\">\u2713<\/div><h3>Compatible Devices<\/h3><p>Check eSIM support and carrier-unlocked requirements before purchasing.<\/p><a href=\"https:\/\/retesim.com\/compatible-devices\/\">Check your device \u2192<\/a><\/article>\n<\/div><div class=\"rc-note\">\n<div><h3>Contacting us about an existing order?<\/h3><p>Please include your order number and the email address used during checkout. This helps us identify the correct order.<\/p><\/div>\n<div><h3>Support expectations<\/h3><p>We will review the information you send and respond using the email address provided. No specific response time or support hours are promised on this page.<\/p><\/div>\n<\/div><\/div><\/section>\n<section class=\"rc-cta\"><div class=\"rc-wrap\"><h2>Still choosing your eSIM?<\/h2><p>Explore available destinations and find a data plan for your next trip.<\/p><a class=\"rc-btn\" href=\"https:\/\/retesim.com\/yesim-grouped-products\/\">Browse eSIM Plans<\/a><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Retesim Support How can we help? Contact Retesim if you have a question before purchasing or need assistance with an existing order or eSIM. Send us a message Complete the form below and include as much relevant information as possible. Before contacting us These resources may answer your question right away. ? Frequently asked questions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-1917","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages\/1917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/comments?post=1917"}],"version-history":[{"count":0,"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/pages\/1917\/revisions"}],"wp:attachment":[{"href":"https:\/\/retesim.com\/sr\/wp-json\/wp\/v2\/media?parent=1917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}